Informational Guide to Tokyo Haneda International Airport (HND) - Non Official

Haneda Airport Services

RESTAURANTS AND FOOD

Find information about the restaurants, fast food options and food stores located in Haneda Airport terminals. 

See Restaurants and Food at HND

SHOPS AND STORES

Check all retails outlets available at Tokyo Haneda International Airport. 

See Shops and Stores at HND

LOUNGES

Check all lounges located in Tokyo Haneda Airport.

See Lounge night clubs at HND

WI-FI

There is free Wi-Fi available in all passenger terminals at Haneda Airport. Passengers have to connect to Haneda-Free-WiFi network. 

Currency exchange

See the currency exchange booths at Haneda Airport:

Terminal 1

Mizuho Bank: Terminal 1, first level, Market Place

Service hours: 09:00 am to 03:00 pm

Contact: +81 03 5757 9591

Haneda Airport Post Office: Terminal 1, first level, Market Place

Service hours: Mon-Fri 07:00 am to 10:00 pm, Saturday 08:00 am to 09:00 pm, Sunday 09:00 am to 07:00 pm. 

Contact: +81 03 5746 0431

Travelex Japan: Terminal 1, first level, Market Place

Service hour: 09:00 am to 07:00 pm. 

Contact: +81 03 5756 0705

Terminal 2

SBJ Bank: Terminal 2, first level, Terminal lobby

Service hours: 09:00 am to 07:00 pm

Contact: +81 3 5756 6125

Prayer room

Find a prayer room at the third level of the International Terminal. Note that there’s also a pre-prayer washing facility. 

On the other hand, there’s a Japanese Shrine in Terminal 1, Marketplace. 

Smoking rooms

Smoking is only allowed at Haneda Airport in the designated smoking rooms. 

Even though, there’s a Cafe & Smoking lounge in Terminal 2, third level, North Wing, to do so.

Service hours: 06:00 am to 08:30 pm. 

Tokyo International Airport Clinic

There is a medical clinic located in Terminal 1 for any emergency. 

Hotels

Haneda Airport has three hotels within its facilities: 

First Cabin Hotel

It is located in the second level of Terminal 1.

To check more information about the hotel and prices, please check its website.

The Royal Park Hotel Tokyo Haneda

There is a hotel named Royal Park Hotel located at the third level of the international terminal.

For more information, please check its website.

Haneda Excel Hotel Tokyu

Connected to Terminal 2, this hotel has 386 rooms.

Check more information on its website

lost and found 

If you have lost an item at the Airport, you can chekc the Airport Service Center (03-5757-8111) or the Haneda Airport Terminal Information (03-5757-8111). 

luggage storage

There are Coin Lockers located along the Airport for passengers that are willing to leave their storage there. 

OTHER SERVICES

- Restaurants and cafés
- Shops and Duty Free
- Prayer rooms
- Smoking rooms
- Shower rooms
- PC desk with internet
- Pharmacies
- Coin lockers
- Baby nurseries
- Persons with reduced mobility services
- Wheelchair rental
- Passenger carts
- Baby Carriage rental
- Baby’s chairs
- Police Box
- Luggage Carts
- Cell phone rental
- Refreshment salon
- Dry Cleaning Service
- Pet Hotel
- Free Mobile Charging Service
- Automated Defibrillator
- Conference Rooms
- Postal Mail
- Pet Care 
- Meeting Points
- Information booths
- Massage Chairs
- Duty Free Pick up
- Shoe Shine Service

LOUNGES

Terminal 1

Japan Airlines Diamond Premier Lounge (North Wing): Terminal 1, third level, North Wing. From 05:30 am to last departure. Services: Wi-Fi, showers, snacks, drinks, alcoholic drinks. 

Japan Airlines Diamond Premier Lounge (South Wing): Terminal 1, third level, South Wing. From 05:15 am to last departure. Services: Wi-Fi, drinks, snacks, showers, newspapers, magazines, smoking area. 

Japan Airlines Sakura Lounge (South Wing): Terminal 1, third level, South Wing. From 05:15 am to last departure. Services: Snacks, Wi-Fi, showers, food, TV, 

Power Lounge (North): Terminal 1, second level, North Wing, Gates 16-17. From 06:00 am to 08:30 pm. Services: Showers, newspapers, magazines and smoking area, snacks, alcoholic drinks. 

Japan Airlines Sakura Lounge (North Wing): Terminal 1, third level, North Wing. From 05:30 am to last departure. Services: Snacks, Wi-Fi, newspapers, Wi-Fi, showers. 

Power Lounge (Central): Terminal 1, third level. From 06:00 am to 08:00 pm. Services: Snacks, Wi-Fi, newspapers and magazines, TV, internet terminals, telephones. 

Power Lounge (South): Terminal 1, second level, South Wing. From 06:00 am to 08:00 pm. Services: Free Wi-Fi and smoking area. 

Terminal 2

Airport Lounge (North): Terminal 2, third level, North Side. From 06:00 am to 08:00 pm. Services: telephones, Wi-Fi, Internet Terminals, telephones, smoking area, newspapers, magazines, TV.  

Airport Lounge (South): Terminal 2, second level, between gates 65 and 66. From 06:00 am to 08:00 pm. Services: Telephones, Wi-Fi, TV, Internet Terminals, newspapers and magazines, telephones.

Power Lounge (Central): Terminal 2, third level. From 06:00 am to 08:00 pm. Services: Wi-Fi, TV and newspapers and magazines. Please note that smoking is not allowed. 

Power Lounge (North): Terminal 2, third level, close to Gate 52. From 06:00 am to 09:30 pm. Services: Wi-Fi,  telephones, Internet Terminals, newspapers, magazines, smoking area. 

All Nippon Airways ANA Lounge (Gate 60): Terminal 2, gate 60. From 05:15 am to 09:00 pm. Services: Wi-Fi, snacks, beer and wine, newspapers, magazines, TV. 

All Nippon Airways ANA Suite Lounge: Terminal 2, fourth level. From 05:15 am to last departure. Services: Showers, drinks, snacks, Wi-Fi, food, TV, Internet Terminals, Telephones. 

All Nippon Airways ANA Lounge (Gate 62): Terminal 2, gate 62. From 05:15 am to 09:00 pm. Services: Wi-Fi, Newspapers and magazines, beer and wine, TV, Internet Terminals, telephones. 

Terminal 3 International 

All Nippon Airways ANA Lounge (Gate 110):Terminal 3 International, fourth level, gate 110. From 05:00 am to 01:00 am. Services: Snacks, Wi-Fi, drinks, showers, food, internet terminals, smoking area.

Japan Airlines JAL First Class Lounge: Terminal 3 International, fourth level, Gate 112. From 06:00 am to 01:30 am. Services: Food, snacks, drinks, showers, Wi-Fi, spa services, shoe shine, printers and copiers, internet terminals, children’s area. 

Sky Lounge: Terminal 3 International, fourth level, central area. Services: 24 hours open. Services: Wi-Fi, TV, smoking area, newspapers and magazines.

TIAT Lounge: Terminal 3 International fourth level, central area. 24 hours open. Services: Food, snacks, Wi-Fi, newspapers and magazines, snacks, food. 

Japan Airlines Sakura Lounge: Terminal 3 International, fourth level, gate 112. From 04:30 am to 01:30 am. Services: Snacks, showers, Wi-Fi, Premium Food, TV, Internet Terminals. 

All Nippon Airways ANA Lounge (Gate 114): Terminal 3 International, past gate 114, fourth level. From 06:30 am to 01:30 pm, and 08:00 pm to 01:00 am. Services: Wi-Fi, showers, snacks, food, internet terminals, alcoholics drinks. 

Japan Airlines Sakura Lounge Skyview (Closed For Renovation): Terminal 3 International, fifth level, gate 113. From 06:00 am to 12:30 pm and 09:00 pm to 01:30 am. Services: Showers, snacks, drinks, food, Wi-Fi, TV, smoking area. 

All Nippon Airways ANA Suite Lounge (Gate 110): Terminal 3 International, fourth level, gate 110. From 05:00 am to 01:00 am. Services: Showers, snacks, Wi-Fi, food, TV, Internet Terminals, Private Rooms, Telephones. 

TIAT Shower Rooms: Terminal 3 International, second level. 24 hours open. Services: Shower rooms. Please note that it is a non-smoking facility. 

Cathay Pacific Lounge: Terminal 3 International, sixth level, after gate 114. From 07:30 am to 05:00 pm. Services: Snacks, Wi-Fi, food, drinks, TV, Internet Terminals, Telephones, alcoholic drinks. 

Sky Lounge Annex: Terminal 3 International, fourth level, past gate 114. From 07:00am to 01:00 am. Services: Wi-Fi, TV, newspapers, magazines, smoking area, Internet Terminals, smoking area.